Learn some fundamental group facilitation skills for leading support groups – suitable for beginners or those with experience.


About this event

The training is suitable for people who have some experience of working in a helping capacity; a counselling qualification is not required.

Groups can provide emotional support and information to people with a common problem. They can reduce isolation, validate feelings and experiences, help with coping strategies, and provide both formal and informal education. The sense of belonging enhances communication and the development of trust. A facilitator encourages a group to develop and grow by creating opportunities for group members to learn from one another through common experiences.


The day will cover:

1. Some theoretical concepts of group work

2. The facilitator’s role:

  • Establishing group goals
  • Creating a safe environment: confidentiality, boundaries and expectations
  • Building cohesion: developing trust and a positive sense of belonging
  • Being a role model to group members: e.g., active listening, offering support
  • Cultural competence and working with diversity
  • Sharing responsibility: knowing when to encourage the group to be more autonomous
  • Dealing with disruption and conflict

3. Skills practice


Learning outcomes

At the end of this training, participants will be able to:

Understand some theoretical principles of group work
Use facilitation skills to maximise the benefit of group work
Know how to create and maintain an effective group
Help people learn to value sharing themselves with others
Understand how groups empower people to work to solve their own problems.


Cost: £49.10

Date & Time: Sat, 7 May 2022. 10:00am – 16:00pm

Location: Central Hall, St Mary Street, Southampton, SO14 1NF


About the Trainer

Nicky Adams is Programme Leader at Action on Addiction. Nicky’s qualifications include: BA (Hons) in Cultural Studies; Postgraduate Certificate in Systemic Theory and Practice ; Certificate in Clinical Supervision and a Diploma in Humanistic Counselling.

Nicky has worked in a variety of treatment settings including prisons, therapeutic communities and residential treatment centres. She has a specialist interest in systemic family therapy, and teaches a range of subjects including addictions counselling, clinical supervision, interpersonal group therapy, and addiction in the family. As well as being a trained M-PACT practitioner, Nicky co-facilitates the residential family programme for Action on Addiction. Nicky is a member of the Association for Family Therapy.


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