Groups can provide emotional support and information to people with a common problem. They can reduce isolation, validate feelings and experiences, help with coping strategies and provide both formal and informal education. The sense of belonging enhances communication and the development of trust. A facilitator encourages a group to develop and grow by creating opportunities for group members to learn from one another through common experiences.

The day will cover:

1. Some theoretical concepts of group work

2. The facilitator’s role:

  • Establishing group goals
  • Creating a safe environment: confidentiality, boundaries and expectations
  • Building cohesion: developing trust and a positive sense of belonging
  • Being a role model to group members, for example active listening, offering support
  • Cultural competence and working with diversity
  • Sharing responsibility – knowing when to encourage the group to be more autonomous
  • Dealing with disruption and conflict

3. Skills practice

Learning outcomes

At the end of this training, participants will be able to:

  • Understand some theoretical principles of group work
  • Use facilitation skills to maximise the benefit of group work
  • Know how to create and maintain an effective group
  • Help people learn to value sharing themselves with others
  • Understand how groups empower people to work to solve their own problems.

About the Trainer

Nicky Adams is Programme Leader at Action on Addiction. Nicky’s qualifications include: BA (Hons) in Cultural Studies; Postgraduate Certificate in Systemic Theory and Practice ; Certificate in Clinical Supervision and a Diploma in Humanistic Counselling.

Nicky has worked in a variety of treatment settings including prisons, therapeutic communities and residential treatment centres. She has a specialist interest in systemic family therapy, and teaches a range of subjects including addictions counselling, clinical supervision, interpersonal group therapy, and addiction in the family. As well as being a trained M-PACT practitioner, Nicky co-facilitates the residential family programme for Action on Addiction. Nicky is a member of the Association for Family Therapy.

Dates & Times

Saturday 13th November, 10:00am-4pm

Arrival from 9:30am.


£45 plus booking fee


Central Hall, Saint Mary Street, Southampton. SO14 1NF

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